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Competitive Teardown

Domain: Product | Skill: competitive-teardown | Source: product-team/competitive-teardown/SKILL.md


Competitive Teardown

Tier: POWERFUL
Category: Product Team
Domain: Competitive Intelligence, Product Strategy, Market Analysis


When to Use

  • Before a product strategy or roadmap session
  • When a competitor launches a major feature or pricing change
  • Quarterly competitive review
  • Before a sales pitch where you need battle card data
  • When entering a new market segment

Teardown Workflow

Follow these steps in sequence to produce a complete teardown:

  1. Define competitors — List 2–4 competitors to analyze. Confirm which is the primary focus.
  2. Collect data — Use DATA_COLLECTION.md to gather raw signals from at least 3 sources per competitor (website, reviews, job postings, SEO, social).
    Validation checkpoint: Before proceeding, confirm you have pricing data, at least 20 reviews, and job posting counts for each competitor.
  3. Score using rubric — Apply the 12-dimension rubric below to produce a numeric scorecard for each competitor and your own product.
    Validation checkpoint: Every dimension should have a score and at least one supporting evidence note.
  4. Generate outputs — Populate the templates in TEMPLATES.md (Feature Matrix, Pricing Analysis, SWOT, Positioning Map, UX Audit).
  5. Build action plan — Translate findings into the Action Items template (quick wins / medium-term / strategic).
  6. Package for stakeholders — Assemble the Stakeholder Presentation using outputs from steps 3–5.

Data Collection Guide

Full executable scripts for each source are in DATA_COLLECTION.md. Summaries of what to capture are below.

1. Website Analysis

Key things to capture: - Pricing tiers and price points - Feature lists per tier - Primary CTA and messaging - Case studies / customer logos (signals ICP) - Integration logos - Trust signals (certifications, compliance badges)

2. App Store Reviews

Review sentiment categories: - Praise → what users love (defend / strengthen these) - Feature requests → unmet needs (opportunity gaps) - Bugs → quality signals - UX complaints → friction points you can beat them on

Sample App Store query (iTunes Search API):

GET https://itunes.apple.com/search?term=<competitor_name>&entity=software&limit=1
# Extract trackId, then:
GET https://itunes.apple.com/rss/customerreviews/id=<trackId>/sortBy=mostRecent/json?l=en&limit=50
Parse entry[].content.label for review text and entry[].im:rating.label for star rating.

3. Job Postings (Team Size & Tech Stack Signals)

Signals from job postings: - Engineering volume → scaling vs. consolidating - Specific tech mentions → stack (React/Vue, Postgres/Mongo, AWS/GCP) - Sales/CS ratio → product-led vs. sales-led motion - Data/ML roles → upcoming AI features - Compliance roles → regulatory expansion

4. SEO Analysis

SEO signals to capture: - Top 20 organic keywords (intent: informational / navigational / commercial) - Domain Authority / backlink count - Blog publishing cadence and topics - Which pages rank (product pages vs. blog vs. docs)

5. Social Media Sentiment

Capture recent mentions via Twitter/X API v2, Reddit, or LinkedIn. Look for recurring praise, complaints, and feature requests. See DATA_COLLECTION.md for API query examples.


Scoring Rubric (12 Dimensions, 1-5)

# Dimension 1 (Weak) 3 (Average) 5 (Best-in-class)
1 Features Core only, many gaps Solid coverage Comprehensive + unique
2 Pricing Confusing / overpriced Market-rate, clear Transparent, flexible, fair
3 UX Confusing, high friction Functional Delightful, minimal friction
4 Performance Slow, unreliable Acceptable Fast, high uptime
5 Docs Sparse, outdated Decent coverage Comprehensive, searchable
6 Support Email only, slow Chat + email 24/7, great response
7 Integrations 0-5 integrations 6-25 26+ or deep ecosystem
8 Security No mentions SOC2 claimed SOC2 Type II, ISO 27001
9 Scalability No enterprise tier Mid-market ready Enterprise-grade
10 Brand Generic, unmemorable Decent positioning Strong, differentiated
11 Community None Forum / Slack Active, vibrant community
12 Innovation No recent releases Quarterly Frequent, meaningful

Example completed row (Competitor: Acme Corp, Dimension 3 – UX):

Dimension Acme Corp Score Evidence
UX 2 App Store reviews cite "confusing navigation" (38 mentions); onboarding requires 7 steps before TTFV; no onboarding wizard; CC required at signup.

Apply this pattern to all 12 dimensions for each competitor.


Templates

Full template markdown is in TEMPLATES.md. Abbreviated reference below.

Feature Comparison Matrix

Rows: core features, pricing tiers, platform capabilities (web, iOS, Android, API).
Columns: your product + up to 3 competitors.
Score each cell 1–5. Sum to get total out of 60.
Score legend: 5=Best-in-class, 4=Strong, 3=Average, 2=Below average, 1=Weak/Missing

Pricing Analysis

Capture per competitor: model type (per-seat / usage-based / flat rate / freemium), entry/mid/enterprise price points, free trial length.
Summarize: price leader, value leader, premium positioning, your position, and 2–3 pricing opportunity bullets.

SWOT Analysis

For each competitor: 3–5 bullets per quadrant (Strengths, Weaknesses, Opportunities for us, Threats to us). Anchor every bullet to a data signal (review quote, job posting count, pricing page, etc.).

Positioning Map

2x2 axes (e.g., Simple ↔ Complex / Low Value ↔ High Value). Place each competitor and your product. Bubble size = market share or funding. See TEMPLATES.md for ASCII and editable versions.

UX Audit Checklist

Onboarding: TTFV (minutes), steps to activation, CC-required, onboarding wizard quality.
Key workflows: steps, friction points, comparative score (yours vs. theirs).
Mobile: iOS/Android ratings, feature parity, top complaint and praise.
Navigation: global search, keyboard shortcuts, in-app help.

Action Items

Horizon Effort Examples
Quick wins (0–4 wks) Low Add review badges, publish comparison landing page
Medium-term (1–3 mo) Moderate Launch free tier, improve onboarding TTFV, add top-requested integration
Strategic (3–12 mo) High Enter new market, build API v2, achieve SOC2 Type II

Stakeholder Presentation (7 slides)

  1. Executive Summary — Threat level (LOW/MEDIUM/HIGH/CRITICAL), top strength, top opportunity, recommended action
  2. Market Position — 2x2 positioning map
  3. Feature Scorecard — 12-dimension radar or table, total scores
  4. Pricing Analysis — Comparison table + key insight
  5. UX Highlights — What they do better (3 bullets) vs. where we win (3 bullets)
  6. Voice of Customer — Top 3 review complaints (quoted or paraphrased)
  7. Our Action Plan — Quick wins, medium-term, strategic priorities; Appendix with raw data